“I have a Samsung QE43Q60R TV. It has a USB port which I have previous looked at pictures through. I want to watch films – in .mkv format it shows me the films on the menu screen on the TV, but when I try to play it says unsupported file. Any suggestion?”
The South Korean electronics manufacturer has a large user base for a reason – it offers a wide range of sets at a variety of price points, with a base level of quality above more budget brands. Samsung is also a big backer of LED/LCD TVs, with a wide range of mid-price 4K TVs that sees new models every year. Samsung is also pushing the adoption of 8K TVs, ensuring its flagship QLED each year uses the ultra-ultra-high resolution, even if the average shopper probably won’t have anything more than 4K in their sights for now.
Samsung TV is a hot TV set. More than watching TV shows, you can also transfer videos to Samsung TV from flash drive for playback. Whereas, the transferred video files must be in the video formats supported by Samsung TV. Many video formats are not well supported by Samsung TV due to the codecs. You may meet trouble when play 4K H.265 movies on Samsung TV, or other brands’ 4K TVs, plasma TVs, LCD TVs, 3D TVs and OLED TVs like above user. In this article, we will quickly walk you through a workaround to solve the issue.
H.265 is the latest in a long line of video compression standards. Like its predecessor, H.264, H.265 was initially developed for the broadcast industry by the ITU-T Video Coding Experts Group and the ISO/IEC Moving Pictures Experts Group. There is value in having better quality images and fast frame rates, but the related increases in bandwidth and storage requirements often make it difficult for organizations with limited budgets to take advantage of higher quality video deployments. H.265 represents another leap forward in video compression technology and offers the potential to reduce these costs and make 4K and other higher-resolution video formats more accessible for security applications.
Based on what we know, the video formats supported by each model of Samsung TV differ from other models, but most of models of Samsung TV prefer H.264 video and AAC audio. Besides Samsung TV also prefer video resolution in 4K. 1080P and 720P. The preferred video format and video resolution will fully help you to understand why sometimes your Samsung TV can not play your video file or you only get audio no video or you always encounter black screen even though the video file is in the supported list.
MP4 and MKV are formats container with different codecs. Some video or audio codec may can’t be recognized by Samsung TV, Especially H.265/HEVC. In this case, you can try to convert H.265 to Samsung Smart TV more friendly format. king for a tool that can convert your H.265 video? You are right here. With a friendly and intuitive user interface, H.265 Video Converter can convert a wide range of videos Blu-ray, DVD MP4, MKV, AVI, MOV, VOB, FLV, WMV, MTS to your TV supported format at 30X faster conversion speed than any common video conversion tool.
Free download Acrok Video Converter Ultimate
You can use the built-in presets for TV to convert H.265 directly to TV regardless of the complicated parameter of different TV models. TV Presets available: Samsung TV, LG TV, SONY TV, Panasonic TV, Sharp TV, Vizio TV, TCL TV, Apple TV, etc. These presets fit on your Samsung TV well. Plus, with the built-in video editor, you can also choose to trim, crop, add watermark to your original videos. If you are Mac users, please turn to Acrok Video Converter Ultimate for Mac, which has the same function as the Windows version.
How to convert H.265 files for playing on 4K TVs, plasma TVs, LCD TVs, 3D TVs and OLED TVs?
Here take Samsung TV as an example to show you how to convert H.265 video to H.264 on PC, you can use the same way to convert H.265 MP4 or H.265 MKV to any brand of TV.
Step 1. Start H.265 to TV converter and drag the .mp4 and .mkv files to the software interface. Or you can click “Add file” icon to import the video. You can add several videos for converting at one time as this video converter supports batch conversion.
If you like, you can choose output format under “HDTV” category.
For 4K TV, you can choose 4K MP4 as output format.
Step 2. Set output video format as H.264 MP4 under Format > Common Video. In general, mp4 is a well-accepted file format for its ability to save memory storage and keep up the video quality.
Step 3. Before start the H.265 conversion for Samsung, Sony, Panasonic, TCL, LG, Vizio, Sharp TV, you can click the Settings button and adjust the video size, video bitrate, codec, frame rate, audio sample rate, etc parameters, so that you can get a decent video on your Smart TV.
Step 4. Click the “Convert” button to start and finish the H.265 to Samsung TV video format conversion.
After the conversion, connect the USB drive with computer and head to the destination folder where the converted files are stored; transfer the files to the USB drive then playback your 4K H.265 files on the Samsung Smart TV.
Extended Knowledge | Samsung TV not recognize your USB storage devices?
The usage for the USB port on your Samsung TV will depend upon the model. Check the manual or technical specifications online to determine if the USB port that is on your television is for use by a service technician only or can be used for multi-media purposes. If the USB port on your Samsung TV is capable of reading the multimedia file type, to let the video file work properly on Samsung TV from USB, please follow the suggestions below:
1. Make sure the drive is formatted to FAT32
2. Use a USB drive that is 8GB or less
3. Make sure that the file is Samsung TV USB port readable file format
4. Reduce the number of files on the drive being used
5. Reduce the size of the file (if possible)
6. Try multiple files of the same format to verify that the initial file was not corrupted
Other useful tips for you:
Vizio TV Video Converter – Convert MP4 MKV AVI to Vizio TV supported format
AVCHD to H.265/HEVC – Convert AVCHD to H.265/HEVC on Windows 10
Blu-ray to MOV Converter | Convert Blu-ray to QuickTime MOV
How to convert Blu-ray to H.264 MP4 for playing on Android tablet